How Travel Agents Can Ace the Travel Technology in 2018?

The travel technology has evolved at its max in the gone few years. Almost every travel now trust online booking engine to cater the requirement of their customers. But what are the further advancement of the technology and what will be the impact of travel technology on our lives in 2018. Below are some of the advancement that travel agent expect further with the booking engine in addition of being simple, fast and user- friendly approach. Here are a list of the some of the key technologies to keep an eye on this year to understand how the industry is going to meet that challenge:

Usage of Artificial Intelligence (AI):  Artificial Intelligence is one of the fastest-growing technological advancement as it give computers the ability to think, learn, and adapt. It can help travel agents to evaluate and analysis the key points of their business based on the past booking patterns. And hence making the portal more efficient for the users. 

Cloud computing: Cloud computing has emerged as one of the most preferred solution for the entrepreneurs. It enable the sharing services of an organization over the organization’s firewall. It simple words it widen the horizon of an organization to access over different location and thus simplifying the work by enabling users to use their services whenever and wherever they need. Apart from the evident advantages of storing information on remote servers – such as saving space and providing a safe back-up – cloud computing also offers a reduction of costs, more scalability and flexibility. All good solutions for efficient company growth.

Voice Search:  With the introduction and popularity of several voice search software such as Alexa, Siri, it is clearly visible that voice searches are going to be genre in the technological advancement. It further reduces the labor of the entrepreneurs and provide them an interactive platform. Voice Search is, as mentioned before, an application of AI. When you do a voice search, an accurate and personalized response is required to give you the most relevant information. 

In short we can expect more personalized and predictive service form the b2b booking system this year by enhancing the boundaries of the technology and helping the customer with more personalized and efficient service. Hence 2018 is also expected to be one of the most crucial year for the advancement of the technology in tours and travel industry.